Cheltenham Suites - The Badlands Suite

Beautiful, clean and charming! Positive: This hotel is absolutely beautiful! It's very, very clean and the check-in process is simple. The suite sits above a charming, eclectic general store. Just buy what you need early because it closes by 7pm! It was only a short drive into Georgetown, where we found wonderful restaurants, and the neatest little ice cream/donut shop! I'd love to stay here again!

Excellent

Positive: The problem was either the AC. It was definitely needed last night. The AC cycled continuously until I turned it off. It never cooled the room. It would shut off. Wait a couple of minutes, and start up loud. And then transition to very loud. Then back to off. The room was great; clean; all good stuff. Just impossible to sleep because of the heat; the AC not cooling the room; and being VERY LOUD. Negative: AC

We went there, stayed for 20 minutes. After observing everything and booked somewhere else. That means we didn’t stayed Positive: Nothing Negative: Cleanliness, the fan was full of dust, bed sheet, bed, furniture was dusty. Towels were old and used. Floor was broken.

Room for improvement Positive: Location was great for accessing the Canadian Open at TPC Toronto. Nice grounds at the back with seats by the river. Comfortable King size bed Small but functional bathroom Parking not a problem even though in front of the General Store Access was secure at street entry and suite entry with digital code Handy having the store below for missing supplies. Negative: Suite was equipped with a small, noisy window AC unit in the bedroom area which had to be switched off at night or you could not sleep. Overhead ceiling fan helped with airflow but the space was very warm to sleep in. TV and cable box - initially variety of channels was very restricted (news, game shows and sports) and not all "available" channels actually were available. Owner "upgraded" the package so had a few more choices. No streaming options available. Bed - The mattress was comfortable but the mattress cover and sheets were "thick" and too warm for this time of year. Some of the bed pillows were questionable but I always bring my own. Bathroom - shower, sink and toilet. The sink tended to drain even with the plug down and the taps need to be tightened. Small bar soap was provided but would have been nice to have a dish to put it in or some pump soap. The shower stall was fine with sample size shower gel, shampoo & conditioner. The towels supplied were of varying quality. Lounge/kitchen area - includes a very small bar fridge, microwave, coffee maker and various cups, glasses, plastic utensils and plates. Coffee packets were provided but no tea bags or kettle (we took our own). There was a couch and armchair in this area but no window or view so we did not sit in that area. The suite was serviced after 3 nights but not sure if the bed sheets were actually changed. Restock of toilet paper was appreciated as the initial 3 rolls were getting low.